Returns & Exchanges
We accept returns for exchange or refund 14 calendar days after delivery of the product. At our sole discretion after 14 calendar days, we will offer and exchange or store credit only. items must be in "new", unaltered and unused condition". Definition of new, unaltered and unused condition is:
* Without showing signs of wear or damage in any way.
Refunds are contingent upon inspection of item(s) once we receive it.There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 14 days if you intend to return ANY item back to our store. Items returned to us AFTER 14 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
Lulu Beauty Co.
Miami, FL 33178